Representative Payee

Serving all of NH

For over 20 years, Community Crossroads has provided Representative Payee Services to families and individuals that we serve. In 2014, Community Crossroads realized that this was a service that is needed in our communities, so we opened up our services to anyone who could benefit from this type of assistance.

We receive referrals from Social Security, NH Medicaid, Veterans Administration, Bureau of Elderly and Adult Services, as well as various agencies and homeless shelters throughout the state of NH and Massachusetts.

For clients who have difficulty successfully managing their funds, a representative payee’s primary objective is to provide a safety net, ensuring that at-risk, low-income individuals continue to receive their monthly benefits and utilize those benefits to pay for shelter, food and clothing. With their most important needs met, our clients live as independently and as comfortably as possible within their means.

Deanna Johnson

Representative Payee and Employment Manager
Ext. 323

Email Deanna

Irene Moge

Representative Payee Coordinator
Ext. 329

Email Irene

Julia Hornbaker

Representative Payee Assistant
Ext. 363

Email Julia

Social Security Representative Payee Audits

As part of the Strengthening Protections for Social Security Beneficiaries Act of 2018, the Disabilities Rights Center – NH (DRC) will be conducting reviews of representative payees. The reviews are intended to assure that the funds allocated to each beneficiary are being used appropriately and in their best interest.  The DRC will be conducting periodic representative payee reviews. These reviews will occur with both organizations who provide representative payee services and to individuals who are designated as someone’s representative payee. The reviews will consist of an interview with payee, review of financial records, home visit with the beneficiary, and interview with legal guardian when applicable. We wanted to familiarize you with this project in the event that you are contacted by DRC for a review. For more detailed information on this project go to:

To complete an application, download the following form HERE and return to Community Crossroads. You can email Julia Hornbaker at or mail it in and put ‘ATTENTION: Julia Hornbaker’ on the envelope.

If you need more information on our Representative Payee Services, give Dee a call @ 893-1299 Ext. 323 and she would be happy to talk with you.