Family Support


During this time, the primary responsibility for your child’s services rests with your local school district. Community Crossroads takes on more of a support role for your whole family. Since each family is unique this support may look very different depending on your needs. Some of the things that you may have access to include:

  • Individualized assistance from a Family Support Coordinator* who will be your primary contact here at Community Crossroads. These dedicated professionals are familiar with a variety of resources in your community and can point you in the right direction or connect you with another family who can. *It’s important to understand that each Coordinator supports well over 100 families so they may not always be able to respond immediately.
  • Financial support to help with respite care; camperships; adaptive equipment; therapies; home and vehicle modifications; and other needs related to your child’s disability. (These supports are subject to available funding.)
  • Helpful information through our website; quarterly newsletter; and social media including Facebook and Twitter.
  • Trainings on topics important to your child’s future including Medicaid and other public benefits; estate planning; legislative advocacy; and disability specific resources.
  • Support with your child’s Individual Education Plan (IEP). Our staff serve as a bridge between you and your local school district but do not serve as Educational Advocates. If you need a trained advocate, you may contact the Parent Information Center (PIC) in Concord.
  • For children with significant needs, they may qualify for the In Home Supports Waiver (IHS). This is a flexible Medicaid funded program for children to receive in-home services directed by their families. This service is subject to available funding and may have a waiting list.
  • Family Events-social activities suitable for all ages. This is a great way to network with other families and foster new friendships.
  • Opportunities to get involved as a volunteer with fundraising events; the Family Support Council; other committees; social media-you name it!

Thank you for taking the time to read about Family Support. Please contact us at any time with your suggestions, questions, and comments.


The Family Support Department in conjunction with the Family Support Council of Community Crossroads offers workshops and trainings as well as special events to benefit the individuals and families we serve.
The Medicaid/Guardianship Application workshops we offer are ongoing and open to the public. We supply the application forms needed for these hands-on workshops and we offer suggestions on how to respond to each question. Families will have time to partially complete the forms during the workshop with us, but the main purpose of the trainings is to become familiar with the process and the forms and have enough understanding to complete the applications at home.


-number of consecutive interagency collaborative trainings between Community Crossroads and Center for Life Management.